Privacy Policy

1. Information we collect

We collect information in a few different ways, depending on how you interact with our website and services:

Information you give us directly

• Contact details you submit through forms — name, email address, phone number, company name, and message content (for example, our "Get Free Speed Test" or "Free SEO Trial Request" forms).
• Information you provide when we onboard you as a client, such as website URLs, business details, and access to accounts we manage on your behalf (e.g. Google Ads, Google Analytics, Google Business Profile, social media accounts).

Information collected automatically

• Usage data such as pages visited, time spent on the site, referring website, browser type, and device type.
• Approximate location, derived from your IP address.
• Cookies and similar tracking technologies — see the "Cookies & tracking technologies" section below.

2. How we use your information

We use the information we collect to:

• Respond to enquiries and provide the services you've requested (SEO, website development, content marketing, social media marketing, Google Ads, and related work).
• Run and report on marketing campaigns we manage for clients, including SEO audits, ad performance, and analytics.
• Improve our website and services based on how visitors use them.
• Send you information you've asked for, such as speed test results, SEO trial reports, or replies to enquiries.
• Meet our legal, accounting, and regulatory obligations.

We do not sell your personal information to third parties.

3. Cookies & tracking technologies

Like most websites, we use cookies and similar technologies to make the site work properly and to understand how it's used. As a digital marketing agency, we also use tools that rely on cookies to measure campaign performance — both on our own site and, where agreed with clients, on client websites we manage.

• Essential cookies — required for the website to function correctly (e.g. remembering your cookie preferences).
• Analytics cookies — such as Google Analytics, used to understand traffic and site usage.
• Advertising cookies — such as Google Ads and Meta (Facebook/Instagram) Pixel, used to measure ad performance and, where applicable, show relevant ads.

You can control or disable cookies through your browser settings. Disabling some cookies may affect how parts of the site work.

4. Third-party services & sharing

We work with third-party tools and platforms to deliver our services. These may process data on our behalf, including:

• Google (Analytics, Ads, Search Console, Business Profile)
• Meta / Facebook & Instagram advertising and business tools
• Email and form-handling providers used to manage enquiries
• Hosting and website infrastructure providers

We share information with these providers only as needed to deliver our services, and we require that they handle data securely. We do not share your personal information with third parties for their own independent marketing purposes.

5. Data retention

We keep personal information only as long as necessary for the purposes described in this policy — for example, for the duration of a client relationship plus a reasonable period afterward for accounting and legal purposes, or until you ask us to delete enquiry data that didn't lead to further engagement.

6. Your rights

If you're located in the UK or EU, data protection law (UK GDPR / EU GDPR) gives you the following rights over your personal information:

• The right to access the personal information we hold about you.
• The right to have inaccurate information corrected.
• The right to request deletion of your information, in certain circumstances.
• The right to object to or restrict certain processing.
• The right to request a copy of your data in a portable format.
• The right to withdraw consent at any time, where processing is based on consent.

If you're located elsewhere, similar rights may apply under your local law. To exercise any of these rights, contact us using the details below.

7. Data security

We take reasonable technical and organizational measures to protect the personal information we hold from loss, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, and we can't guarantee absolute security.

8. Children's privacy

Our website and services are intended for businesses and are not directed at children. We do not knowingly collect personal information from children.

9. Third-party links

Our website may contain links to third-party websites, including client websites and social media platforms. We aren't responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies separately.

10. Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We'll update the "Last updated" date at the top of this page when we do.

11. Contact us

If you have questions about this privacy policy, or want to exercise any of your data protection rights, contact us: