Effective Date: 29-july-2019
Website: https://www.digiprimesolutions.com

At Digi Prime Solutions, we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard the data you share with us when you interact with our website or use our digital marketing services.

1. Information We Collect

We collect personal and usage data to deliver better service, improve functionality, and tailor solutions to your business needs.

A. Personal Information

We may collect the following:

  • Full Name
  • Email Address
  • Phone Number
  • Company/Organization Name
  • Billing/Payment Information
  • Project-related files or content you submit
  • Any other information voluntarily submitted via forms or emails

B. Technical & Usage Data

Automatically collected through cookies or analytics tools:

  • IP Address
  • Browser type and device
  • Time zone settings and location
  • Pages visited, session duration, and clickstream data

2. How We Use Your Information

We only use your data to serve you better and improve your experience. Specifically:

  • To respond to inquiries or service requests
  • To process payments and issue invoices
  • To personalize and optimize marketing strategies
  • To send project updates, reports, or newsletters
  • To comply with legal and regulatory obligations
  • To improve website functionality and user experience

3. Sharing & Disclosure of Information

Your data is never sold or traded. We may share it with:

  • Authorized team members for service delivery
  • Trusted third-party service providers, such as:
    • Hosting providers
    • Email platforms
    • Payment gateways
    • Analytics tools (e.g., Google Analytics)

All third parties are bound by strict data confidentiality and use your information only as necessary to perform services on our behalf.

4. Data Protection & Security

We implement industry-standard security practices to protect your data:

  • SSL (Secure Socket Layer) encryption
  • Secure password management and user authentication
  • Restricted access to sensitive information
  • Regular server maintenance and malware scans

However, no system is entirely immune to cyber threats. We advise users to also take precautions when sharing information online.

5. Data Retention Policy

We retain your personal information only as long as necessary:

  • For project completion or service delivery
  • To comply with legal obligations
  • To resolve disputes or enforce agreements

You may request data deletion at any time (see Section 8 below).

6. Cookies & Tracking Technologies

Our site uses cookies and similar technologies to enhance user experience:

  • Session cookies (temporary and deleted after browser is closed)
  • Persistent cookies (remain until manually deleted)
  • Third-party tracking (e.g., for performance or advertising)

You can control cookie settings in your browser and may disable them if desired.

7. Your Rights & Choices

As a data subject, you have the right to:

  • Access the data we hold about you
  • Correct or update inaccurate information
  • Request data deletion (“right to be forgotten”)
  • Withdraw consent at any time
  • Opt out of marketing emails (unsubscribe link in emails)

To exercise your rights, please contact us directly.

8. International Data Transfers

We may transfer and process your data in countries outside your jurisdiction (including cloud storage providers). We ensure all transfers are compliant with applicable data protection laws such as GDPR.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of such third parties. We recommend reviewing their policies before sharing any personal information.

10. Policy Updates

We may update this Privacy Policy from time to time. When we do, the revised version will be posted on this page with a new effective date. Continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

For questions, concerns, or requests related to your personal data, please contact us:

Digi Prime Solutions
📧 Email: info@digiprimesolutions.com
🌐 Website: https://www.digiprimesolutions.com